We Are Hiring

We are looking for a someone with a creative mind to soar with us. If you are interested, simply Tweet, Instagram or even Message us with the hashtag ‪#‎HireMe‬ to tell us more about yourself.

Positions available: Web Designer & Webmaster.
Prefer the conventional way? Send us your resume at http://goo.gl/KpQgXG

#hireme #recruitment #joinus #designer #web #talent #creative #petalingjaya #malaysia #jobs #ximnet

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Niice, A Search Engine With Taste

If you are one of those people who actively seek for beautiful things to see, we would like to share with you this brand new seach engine, Niice.

Powered by Behance, Dribbble and Designspiration, Niice pulls in visual content from these sites and displays them in a simple and expandable grid.

Try it yourself @ http://niice.co/

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The Alchemists Are Back!

It's been awhile 'cos boy, it's been a busy 2011. We rocked & we rolled. We'll let the list speak for itself.

For 2012, it's sailing on to the open seas to discover new horizons as well as to revisit some of our commitments.

Image credit: Mark Lloyd, Panerai Cowes Regatta 2010

For starters, we're making a renewed commitment to post monthly. This time it's going back to basics, rediscovering the one theme that makes our work so much fun: Customer Experience Design.

Why Customer Experience Design?

Someone once said, "Designing a product is designing a relationship." Every product and service is designed for our clients with that in mind. Every channel made available to customers creates an experience of a brand. Customer Experience Design is the stuff that makes designing interfaces, software and processes so exciting. But most importantly with social media and the proliferation of smartphones, the digital gap between customers and businesses is growing smaller every minute. The Internet is far richer and denser than it was before with so many tools and platforms available. It would be foolish to not optimize our digital channels for a richer customer experience.

The entire experience from landing on the website to filling out that form and receiving that email creates a series of moments. Moments of truths. These moments can make or break that relationship. It could mean customers and prospects giving that opportunity or heading to a competitor.

Connecting The Dots

How does XiMnet fit into this picture? After all, we're only a digital agency.

In truth, we too are that customer. We're customers and users of many products and services out there. As we interact with them, we learn that our own behaviours and responses are quite the same as our own clients' customers. We experience first hand the brilliance and pitfalls when using the various digital touchpoints out there: social networks like Twitter and Facebook, e-commerce websites like Amazon, corporate websites, email newsletters and so on and so forth . It makes us work even harder to design better solutions by piecing together these insights to create that lasting relationship on the digital front.

So in the next 12 months, we will share our insights and observations of customer experience designs. Good and bad ones.

Want to join us in our journey? Subscribe to our blog's RSS feed.

Or if you've seen or experienced great or bad experiences, drop us a comment. We'd love to hear from you.

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Digital & Web Trends 2011

Have you been to YTL's YES flagship store at Lot 10, Kuala Lumpur? Gadget lovers will enjoy spending time in the store with many gadgets to play with such as iPad, latest mobile phones, Mac and others. There is a huge digital wall at the store called the "Touchwall" displaying information such as the weather, news, sports, photographs from Flickr and more.

Image Credit: Yes @ YTL Communications Sdn Bhd

2011 marks the significant change on how we interact and consume information, communication and design.

How XiMnet is going to stay relevant as a digital marketing solution provider in the tide of change?

After months of research and brain-storming, we came out with a list of recipe that will serve our customers first-class gourmet solutions from our creative kitchen this year.

1. Large (Full Page) Background
A picture paints a thousand words. Nothing is more convincing and convenient to deliver a message visually and directly to your audience and captivate them within seconds. We have started using this style since the begining of 2010 and it has generated quite a bit of exciting results. Some of our clients in the Property Development sector find this extremely useful to attract home buyers and prospects.

2. CSS3, HTML5 & Jquery
As Flash does not play well with some of the new technologies around, we are looking into some of these tools to help create a platform for rich media information. We are always thinking ahead on how to represent and display information to our clients' audience effectively. Information does not have to be displayed page by page, they can be pulled out where and when needed, or even rearrange to the sequence you prefer. Moreover, they should work seemlessly on any gadget or platform.

3. Mobile Ready
More and more information are made accessible to mobile phone users these days. Hop onto a bus, ride in the LRT, have a meal at the restaurant and everyone is holding onto their mobile phone connecting to news updates, social networking sites, chat and others. In order to catch the huge percentage of these users, we are going to equip ourselves with mobile ready websites and solutions. This will be a huge challenge in exploring a wide range of mobile browsers, tablets and other gadgets.

I strongly believe that with the support from the ever evolving technology of high speed internet connection these days, it is only a matter of time before we create the next history; digitally.

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XIMNET & Digital Alchemy in 2011

2011 is going to be a special year for XIMNET. Yeah, I will explain, but before that, some backgrounders.

2011 is the 11th year XIMNET has been in the web development business. I will, from now onwards, no longer refer to XIMNET as a web development company but simply as a Digital Agency. I think a digital agency not only sounds a lot better, but also because the work we do at XIMNET are no longer limited by the web.

So XIMNET is a Digital Agency, and we are going forward riding the waves of exciting change brought about by constant technological and societal changes in the new millinieum.

Hi there, my name is Wiley Chin. I am the Chief Alchemist of XIMNET MALAYSIA, a digital agency that's focused on delivering quantifiable, exciting results to our clients in Malaysia and across the region.

Looking back, what a journey it has been for my team and I over the past 10 years. XIMNET was founded in San Jose, USA on 2000. I remember sitting in our little office putting ideas together and reviewing them with Patrick K, and Esmond G, who is always running too far ahead and changing his mind about what is needed for this client and that.

And yes, I remember one winter morning in 2000, I made a remark about how bad the "Columbian Coffee" was in the pantry, and Luisa B, who is incidentally from Venezuela, thought I was mad. Apparently Columbian Coffee is gourmet coffee. I didn't know that, and to me, Aik Cheong Coffee from Malacca is 10 times better.

But all those heady dotcom dayscame crashing down after September 11, 2001.

When it became clear that we were headed for closure, I made up my mind to take the company to a different direction. With some funding from a friend, I bought out the company from my VC friend, Esmond G. And so around September 2002, XIMNET MALAYSIA with its focus on web development got started.

And we've been operating in Malaysia for 8 years going to 9, not counting the founding years when I was an employee. In my mind, however, XIMNET is 10 years old.

2011 is our new decade to take XIMNET, the digital agency and run the distance in creative digital exploration, developing a powerful suite of apps that will form an exciting e-commerce platform , results-based digital engagement consultancy, and most of all, "digital alchemy".

2011 is our year to paint bold strokes against this vast canvass of possibilities called the digital space!

DIGITAL ALCHEMY @ WORK will feature all of my team-members with their respective roles and insights in our business.

1. Florence Wan will be focusing on digital Sales & Marketing consultancy.
2. Lydia Lai & Hui Sheng will be talking about XTOPIA and our software exploits
3.Deborah Sze and Team will be creating innovative designs and user interface ideas.

NOTE: I used to maintain a blog called THE ALCHEMIST'S LAB . It's been a little dormant after more than 6 years of being a place where I collect my thoughts. You can go there to take a look at where I come from, but going forward, this is the new home for my ideas and thoughts.

Till then,

ENJOY!

Wiley Chin a.k.a. Chief Alchemist

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